FAQ

 

Frequently Asked Questions



Q: How can I track my order?


Ans: Check your Order Confirmation Whatsapp Message for the Shipping Tracking Information. You can also click here: track you order. If still issue persists then you can email us on support@casadeamor.in or chat with us on Whatsapp 7223963311 by clicking here and provide your order details, we will help you.



Q: I want to buy larger quantity; can you provide discount?


Ans: Yes, we will provide discount, you can email us on support@casadeamor.in or chat with us on Whatsapp 7223963311 and provide your order details, we will help you.



Q: Is it safe to use my credit card or debit card on your website?


Ans: Yes, it is safe. Actually, no credit card or debit card information is required to be entered on our website, you will be directed to Razorpay Safe Payment Gateway, which has been officially authorized by various banks for processing transactions.



Q: When will my items be delivered?


Ans: We usually ship orders on the same or next day. We aim to deliver your purchases at the earliest. However, we need to know the details of your purchase and shipping destination to give you an accurate delivery time. Your orders can be tracked at https://casadeamor.in/pages/track-your-order . You can always chat with us on Whatsapp 7223963311 and provide your order details, we will help you.



Q: How do I make a garden on my balcony?


Ans: To create a garden in your balcony, it is essential that your balcony receives enough sunlight for the plants to grow. Make sure the pots that you use have adequate drainage. Use potting soil. Water your plants regularly.


Q: Do you provide COD delivery?

Ans: Yes, we provide COD (Cash-On-Delivery) service.