Frequently Asked Questions

    Still have questions? Send us your question by filling out the form below, we will be happy to assist you.

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    Q: How Can I Buy Products on this Website?

    Simple, select a product, click "Add to Cart", and then click on "View Cart" and then click on "Checkout". After entering your Address, you can opt for COD or pay online using your Cards or net banking.

    Q: How can I track my order?

    Check your Order Confirmation email for the Shipping Tracking Information. You can also click here: track you order. If still issue persists then you can email us on support@casagardenshop.com or chat with us on Facebook Messenger by clicking here and provide your order details, we will help you.

    Q: I want to buy larger quantity; can you provide discount?

    Yes, we will provide discount, email us on support@casagardenshop.com or chat with us on Facebook Messenger by clicking here.

    Q: Is it safe to use my credit card or debit card on your website?

    Yes, it is safe. Actually, no credit card or debit card information is required to be entered on our website, you will be directed to Razorpay Safe Payment Gateway, which has been officially authorized by various banks for processing transactions.

    Q: When will my items be delivered?

    We usually ship orders on the same or next day. We aim to deliver your purchases at the earliest. However, we need to know the details of your purchase and shipping destination to give you an accurate delivery time. Your orders can be tracked at THIS LINK. You can always call us at 7223963311 for the details.

    Q: How do I make a garden on my balcony?

    To create a garden in your balcony, it is essential that your balcony receives enough sunlight for the plants to grow. Make sure the pots that you use have adequate drainage. Use potting soil. Water your plants regularly.